Our Mission. Our Vow
We will bring Half-a-Billion Indians to the Mainstream Economy.
We are driving financial inclusion by empowering India’s top online brands, startups and small merchants to accept digital payments and manage their business.
The power of Paytm for your business.
Paytm pioneered the digital revolution in India and grew to become the largest payments app. The same robust technology can now power your business.
Headquartered in Noida, India, Paytm Payments Services Limited (PPSL), a wholly owned subsidiary of One97 Communications (OCL), is a technology company that offers digital payments solutions and financial tools for businesses. Our payment gateway enables merchants to accept online payments across a wide range of payment sources with reliably high success rates. Businesses can also benefit from a plethora of exclusive payment and affordability options to enhance checkout experience for customers. We also offer businesses access to in-store payments and advertising solutions through other Paytm group companies.
Board of Directors
Mr. Nakul Jain
Managing Director & CEO
Ms. Pallavi Shardul Shroff
Non Executive Independent Director
Mr. Susanta Kumar Panda
Non Executive Independent Director
Mr. GopalasamudramS Sundararajan
Non Executive Independent Director
Mr. Madhur Deora
Director
Mr. NikhilKumar Jain
Director
Mr. Sanjeev Garg
Director
New ideas are brought to life at Paytm everyday.
Read all about it on our Blog.
Mr. Nakul Jain
Managing Director & CEO
Mr Nakul Jain is the Managing Director & Chief Executive Officer (MD & CEO) of Paytm Payments Services Limited (PPSL). He joined PPSL in June 2022 and is responsible for the Online Payments business. Nakul has over 21 years of experience across the length and breadth of retail banking distribution, product and segment management, liabilities, wealth management, international banking, assets and now payments. Prior to Paytm, Nakul was part of the country management team at Standard Chartered Bank and played a pivotal role in turning around the Individual Banking business. Prior to this, he held various leadership roles at IndusInd Bank and ICICI Bank.
Ms. Pallavi Shardul Shroff
Non Executive Independent Director
Ms. Pallavi Shardul Shroff is a Non-executive Independent Director of Paytm Payments Services Limited (PPSL). She holds a bachelor’s degree in law and a master’s degree in management studies from the University of Bombay. She currently serves as Managing Partner of Shardul Amarchand Mangaldas & Co. Ms. Shroff was conferred the ‘Lifetime Achievement Award’ at the Chambers India Awards 2019 and also been recognized as one of the ‘Most powerful women in Indian business’ by Business Today, seven years in succession.
Mr. Susanta Kumar Panda
Non Executive Independent Director
Mr. Susanta Kumar Panda is a retired Indian Revenue Service (IRS) officer of 1982 Batch of Indian Customs, Excise and Service Tax, Ministry of Finance. He superannuated in April 2019 and prior to superannuation he held office in Ministry of Finance, Department of Revenue as Member of Central Board of Indirect Tax and customer (CBIC) and also as Special Secretary to Government of India. Mr. Panda is a Postgraduate in Political Science and a Law Graduate. His ample work experience during his long tenure of 37 years has spread across different states like Tamil Nadu, Gujarat, West Bengal, Northeastern States, Chhattisgarh, Odisha, Uttar Pradesh, Haryana and Delhi. In most of the positions he was responsible for taking important decisions involving men and materials, laws and procedures, particularly indirect tax laws. He has worked as Special Director in the Directorate of Enforcement under Department of Revenue, looking after the investigations pertaining to Forex Laws and Prevention of Money Laundering Act. Later he joined as Commissioner in the Central Excise, Customs & Service Tax Tribunal (CESTAT) at Delhi. He has also worked as a member in CBIC (apex policy making body for the Indirect Tax) and has served as Chief Commissioner in the Eastern Zone in implementing the Indirect Tax laws.
Gopalasamudram S Sundararajan
Non Executive Independent Director
Mr. Sundararajan holds a Bachelor of Engineering degree from Coimbatore and a Post Graduate Diploma in Management from the Indian Institute of Management (IIM), Ahmedabad. Mr. Gopalasamudram Srinivasaraghavan Sundararajan is presently serving on Boards of several reputed companies in the Banking and Financial Service Industry. He is also actively involved in the field of Social Entrepreneurship in an advisory capacity. Mr. Sundararajan was the Group Director, Shriram Group and continued to remain closely associated until mid-2020. He joined Shriram Group as the Managing Director of Shriram Capital Ltd, the Holding Company of Shriram Group's financial services and Insurance businesses across India and overseas. Mr. Sundararajan's experience in the Asian market and his understanding of the major countries and the business opportunities therein made Sanlam Emerging Markets induct him into their Board in South Africa in August 2013. In his capacity as Group Director, Mr. Sundararajan was a director on the Board of these subsidiaries to provide oversight in critical areas of strategic growth opportunities for each of these companies. Specifically, Mr. Sundararajan was responsible for the Retail and MSME business housed in Shriram City Union Finance and the life and non-life insurance businesses housed in the two Insurance ventures in collaboration with Sanlam, South Africa. Prior to his Shriram stint, Mr. Sundararajan was the CEO & Managing Director of Fullerton India Credit Company Ltd., a registered Non-Banking Finance Company catering to the financial services needs of the retail and commercial mass markets. He was also the Managing Director of Fullerton Enterprises Private Limited., a KPO, which had formed a strategic alliance with the Centurion Bank of Punjab to jointly drive the SME business. Mr. Sundararajan was nominated to the Boards of two Financial Services investments of Temasek in China, one in Nanjing for the SME Business and the other in Chengdu in their Village Bank franchise. He was an integral part of Temasek’s vision for India in the Banking and Financial Services space that went on to become the fastest growing and largest networked Finance Company in the country. Earlier to this, he was the Managing Director and Head of Citibank’s SME and Asset Based Finance business in India. He had an exceptional stint at Citibank where he built the SME and ABF business of the bank across the country. He started his career in Sales with Eicher Mitsubishi and went on to head the captive finance arm of this company in India.
Mr. Madhur Deora
Director
Mr. Madhur Deora is a Non-executive Director of Paytm Payments Services Limited (PPSL). He holds the position of Executive Director, President and Group Chief Financial Officer of One97 Communications Limited (Paytm). He has been associated with Paytm since October 2016. Prior to joining Paytm, he spent 17 years in investment banking in New York, London and Mumbai. Madhur graduated cum laude from the Wharton School and from Phillips Exeter Academy.
Mr. Nikhil Kumar Jain
Director
Mr. Nikhil Kumar Jain is Senior Vice President & Group Head- Business Assurance at One 97 Communications Ltd, holding Company. Mr. Jain is a Chartered Accountant with over 20 years of work experience. He has worked extensively across geographies, across industries & businesses in Internal Audit, Enterprise risk management, Compliance, Forensics, Anti bribery & corruption, Process re-engineering, Internal controls, Fraud assessment, Whistle blow process, Privacy laws, Group reporting, Finance transformation, Shared services, third party reviews, Business reviews, Cost saving initiatives, Statutory Audits, Internal financial controls, corporate governance, GDPR, Companies Act, IndAS etc. He has been with the profession as well as industry for a decade each. He has worked with KPMG (BSR & Co., Chartered Accountants) and A. F. Ferguson & Co., Chartered Accountants (Deloitte Haskins & Sells) New Delhi, India on professional side. On industry side, he has headed the Risk & Audit Function for GlaxoSmithKline Consumer Healthcare Limited for Indian Subcontinent and been part of the Global Risk & Audit team at Reckitt Benckiser India Private Limited. He has worked as the Group Head for Audit, Governance, Risk & Compliance at CK Birla Group, a diversified conglomerate with interests spanning across industries such as Cement, Consumer Electricals, Precision Bearings, Heavy Engineering Products, Paper, Building products, Automobiles, Auto components, Healthcare, Education & ITES. Major group companies are National Engineering Industry, Avtec, Birlasoft, HIL, Orient Cement, Orient Paper & Industries, Orient Electric, Hindustan Motors, GMMCO, Hospitals (CMRI, BMBH, RBH), BIT etc.
Mr. Sanjeev Garg
Director
Mr. Sanjeev Garg is a Non-executive Director of Paytm Payments Services Limited (PPSL). He is a qualified Chartered Accountant and holds rich experience of over 16 years in the field of corporate finance and is currently Senior Vice President of One97 Communications Limited (Paytm). His experience spans across various business areas including the payments business and the ecommerce business. His functional experience areas include corporate finance, financial control, fund raising, IPO etc.