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• Subscription

1. How does auto-collect work for subscriptions?+
2. Does Paytm send any notifications to the users?+
3. When should I call Pre-Notify API?-

   It has to be called at least 24 hrs and maximum 72 hrs prior to the recurring payment debit date.

4. Can I modify an existing subscription?+
5. For an existing running subscription, what would be the outcome of not charging a customer for a specific cycle?+
6. Is there a facility of automatic retry in case the payment debit request failure?+
7. If recurring payment debit fails after the pre-debit notification is sent to the user,does merchant have to send another pre-debit notification before another recurring payment debit request?+
8. If a merchant moves from auto renewal flow to manual debit requests, will the existing subscription created with autoRenewal as TRUE move to manual renewal or continue to be auto-renewed?+
9. Merchant is trying to set up a UPI subscription for a future date. But the UPI paymode is not visible on the payment screen?+
10. For which subscription states will we receive an S2S callback?+
11. What is the minimum billing cycle contract which can be tested in the staging environment?+
12. What is subscription expiry date?+
13. How will I know which APPs support UPI autopay?+
14. How many active subscription contracts can a customer have with one MID at a time?+
15. How many times should we retry if recurring payment debit request is unsuccessful?+

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