Instant Refunds

Enable Zero Waiting Time with Instant Refunds

Enhance user experience with Instant Refunds & earn customer’s trust in your brand.
Instant Refunds

Why use Instant Refunds?

Merchants can credit refunds to the customer provided bank account instantly by enabling Instant Refunds on the Paytm Payment Gateway.
Transfer refund

Transfer refunds instantly into your customer’s account.

Cut down waiting time

Cut down waiting time from 5 days to 1 minute.

Reduce customer escalations

Reduce customer escalations due to delayed refunds.

Reduce operational costs

Reduce operational costs by initiating bulk refunds.

Send bulk or individuals refunds with just a click

Here is a step-by-step guide on how an instant refund is processed.

  • Initiates a refund
  • Preferred refund destination
  • Bank account details
  • Processes the refund
  1. Customer initiates a refund
  2. Customer chooses his preferred refund destination - Bank Account or Original Payment Source
  3. Customer's bank account details will be collected and verified.
  4. Paytm processes the refund in customer's bank account
Initiates a refund
  1. Customer initiates a refund.
Preferred refund destination
  1. Customer chooses his preferred refund destination - Bank Account or Original Payment Source
Bank account details
  1. Customer's bank account details will be collected and verified.
Processes the refund
  1. Paytm processes the refund in customer's bank account
Instant Refunds

A Must-Have Payments Feature to Upgrade Your Business

Issue instant refunds for returns and cancellations in e-commerce, food delivery, e-ticket bookings for movies, concerts etc.
Retaining customers

Retaining customers

Enhance customer's refund experience and boost their loyalty.
Building the brand

Building the brand

Get this saavy and attractive refund feature and gain brand awareness.
Ease of use

Ease of use

Initiate instant refunds swiftly through Paytm dashboard or API.

Give the joy of Instant Gratification to Your Customers

Instant Gratification

Don't leave your customers in the dark about their refund money.

Provide hassle-free shopping experience to customers.

Customers at liberty to choose the destination account.

Tension Free Refund Process Emoji

Easy integration of Instant Refunds for merchants with Paytm dashboard & API enabling refunds for payments made through UPI, cards & netbanking.

Tension Free Refund Process

Foolproof process with eligibility checking through Transaction status API.

Integrate with Paytm dashboard or API and enable Instant Refund.

Details of the refund can be accessed through Refund Status API.

Start The Next Chapter In Your Growth.
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