Document & Compliance Requirement

Documentation and Web Compliance has to be fulfilled to activate payment services. No commercial relationship with Paytm Payments Services Ltd. is possible without legal documents. Please find the list of documents required as per Business entity for accepting payments with Paytm Payments Services Ltd.

Proprietorship

Please select business type

List of documents

Company Proof:

Use any one of the following documents

Registration Proof
Shop establishment Act Certificate
Regional State Registration certificate
Municipal Corporation Department Certificate/License
GST Certificate
Utility Bill (Max. 2 months Old) (Eg: Electricity Bill, Water Bill, Telecom Bills)
In case business and personal address are same, address proof of proprietor (Aadhaar, Voter ID, Driving license, Passport and NREGA card) is acceptable.
Bill books can only be accepted if GSTIN no. is mentioned.

Checks:

Registration Certificate / Business Proof should be in the name of firm or Proprietor and should include registered address.

KYC of the proprietor:

Use any one of the following documents

Driving License
Passport
Aadhaar Card
Voter ID Card
Nrega Card

Checks:

Both front and back of address proof is mandatory.
Address proof should be in the name of Proprietor.

PAN Card of proprietor:

Copy of PAN card is required

Checks:

Name associated with the PAN should match with "Proprietor's Name"
Only Individual Pan Card is acceptable.
Image of pan card should be clear.

Bank Account Details:

Cancelled Cheque / Bank Attested Letter, Bank Passbook, Account Statement signed and stamped by Bank.

Checks:

Business Name / Proprietor name and Account number should be printed on cheque. If not, then bank Attested Letter is required on letter head of company.(Click here to download Declaration template)
Only Current bank accounts are acceptable. Pls do not upload savings bank account
Bank account holder name should match with the Legal name

GST Document:

GST Certificate or Declaration of GST Non- Enrollment (Click here to download Declaration template)

Checks:

GSTIN should be clearly visible
Company / Trade name and business address should be visible
Trade Name should match with Registered Business Name and Legal Name should be same as name of Proprietor.
Declaration should be on company's letter-head with authorized signatory's sign and company's stamp

Shop Front Photo:

In case you are opting for Solutions for Your Retail Store, we additionally require Shop Front photograph along with above-mentioned documents.

Checks:

Shop Front Photo should be with Display Name on it.
LOB should be clearly visible in shop photo.

Central/State government approved trade licenses are required to onboard merchants dealing in Liquor/Fertilizers/Pesticides/Fireworks.

Company Proof:

Use any one of the following documents

GST
Udyam Registration Certificate
Shop establishment Act Certificate
CST/VAT/ GST certificate and income tax returns
Certificate/registration document issued by Sales Tax/Service Tax/Professional Tax authorities
IEC (Importer Exporter Code) certificate
Complete Income Tax Return in the name of the sole proprietor
Utility bills such as electricity, water, landline telephone bills, etc

PAN Card of Proprietor:

Copy of PAN card is required

Checks:

Name associated with the PAN should match with “Proprietor’s Name”
Image of pan card should be clear.
Self-attested photocopied documents are acceptable

Bank Account Details:

Cancelled Cheque / Bank Attested Letter, Bank Passbook, Account statement signed and stamped by Bank.

Checks:

Business Name / Proprietor name and Account number and IFSC code should be printed on cheque/Bank passbook/ account statement. If not, then bank Attested Letter is required on letter head of company. (Click here to download the format)

GST Document:

GST Certificate or Declaration of GST Non- Enrollment (Click here to download Declaration template)

Checks:

GSTIN should be clearly visible
Company / Trade name and business address should be visible
Trade Name should match with Registered Business Name and legal name should match with Name of Proprietor
Declaration should be on company's letter-head with authorized signatory's sign and company's stamp
GSTIN should be active on GST portal (www.gst.gov.in)

KYC of the Authorized Signatory:

Use any one of the following documents

Driving License
Passport
Aadhaar Card
Voter ID Card
Nrega Card

Checks:

Both front and back of address proof is mandatory.
Address proof should be in the name of Proprietor.
Self-attested photocopied documents are acceptable

LOB declaration(Only applicable for merchants with no App or Website)

Checks for LOB declaration:
- Mentioned business name on LOB Declaration should match with business name mentioned in company proof document.
- Signed & Stamped by proprietor
- Date should be mentioned

Central/State government approved trade licenses are required to onboard merchants dealing in Liquor/Fertilizers/Pesticides/Fireworks.

Company Proof:

Partnership Deed/ LLP Deed/ COI

Checks:

Deed should include the Legal name of the company, company address, name of all partners.
It should be stamped and signed by all Partners.
COI should have the company legal name and registered address.
Registered name address should match with MCA website, Form 18/22 can be provided as a supporting document in case of name & address mismatch.

PAN Card of Company:

Copy of PAN card is required

Checks:

Name associated with the PAN should match with “Business Name”
Image of pan card should be clear.
Self-attested photocopied documents are acceptable

Bank Account Details:

Cancelled Cheque / Bank Attested Letter, Bank Passbook, Account statement signed and stamped by Bank.

Checks:

Business Name and Account number and IFSC code should be printed on cheque/Bank passbook/ account statement. If not, then bank Attested Letter is required on letter head of company. (Click here to download the format)
Only Current bank accounts are acceptable. Pls do not upload savings bank account
Bank account holder name should match with the Legal name

GST Document

GST Certificate, or Declaration of GST Non- Enrollment (Click here to download Declaration template)

Checks:

GSTIN should be clearly visible
Company / Trade name and business address should be visible
Trade Name should match with Registered Business Name
Declaration should be on company's letter-head with authorized signatory's sign and company's stamp
GSTIN should be active on GST portal (www.gst.gov.in)

Board Resolution/ Declaration of Authorized Signatory/ Declaration of Directors:

(Click here to download the format)

Checks:

Declaration should be on Company Letter.
Should be stamped and signed by two Directors or Company Secretary.

Details of Authorized Signatory and Directors

Authorised Signatory PAN
Authorised Signatory KYC
- Aadhaar Card
- Passport
Director Identification Number

Declaration of Authorized Signatory:

(Click here to download the format)

Checks:

Declaration should be on Company Letter.
Should be stamped and signed by two Partners.

LOB declaration(Only applicable for merchants with no App or Website)

Checks for LOB declaration:

Mentioned business name on LOB Declaration should match with business name mentioned in company proof document.
Signed & Stamped by authorised signatory
Date should be mentioned

Central/State government approved trade licenses are required to onboard merchants dealing in Liquor/Fertilizers/Pesticides/Fireworks.

Company Proof:

Trust Deed or Society Bye Laws

Checks:

Society Bye Laws / Trust Deed should include legal name and address.
It should be signed and stamped by authorized signatory.

PAN Card of Company:

Copy of PAN card is required

Checks:

Name associated with the PAN should match with “Business Name”
Image of pan card should be clear.
Self-attested photocopied documents are acceptable

Bank Account Details:

Cancelled Cheque / Bank Attested Letter, Bank Passbook, Account statement signed and stamped by Bank.

Checks:

Business Name and Account number and IFSC Code should be printed on cheque/ Bank passbook/ account statement. If not, then bank Attested Letter is required on letter head of company. (Click here to download the format)
Only Current bank accounts are acceptable. Pls do not upload savings bank account
Bank account holder name should match with the Legal name

GST Document:

GST Certificate or Declaration of GST Non- Enrollment (Click here to download Declaration template)

Checks:

GSTIN should be clearly visible
Company / Trade name and business address should be visible
Trade Name should match with Registered Business Name
Declaration should be on company's letter-head with authorized signatory's sign and company's stamp
GSTIN should be active on GST portal (www.gst.gov.in)

Declaration of Authorized Signatory:

(Click here to download the format)

Checks:

Declaration should be on Company Letter.
Should be stamped and signed by two Directors or Company Secretary.

Details of Authorized Signatory

Authorised Signatory PAN
Authorised Signatory KYC
- Aadhaar Card
- Passport
Director Identification Number

LOB declaration(Only applicable for merchants with no App or Website)

Checks for LOB declaration:

Mentioned business name on LOB Declaration should match with business name mentioned in RC document.
Signed & Stamped by authorized signatory.
Date should be mentioned

Central/State government approved trade licenses are required to onboard merchants dealing in Liquor/Fertilizers/Pesticides/Fireworks.

Company Proof:

Certificate of Incorporation

Checks:

COI should have the company legal name and registered address.
Registered name address should match with MCA website, Form 18/22 can be provided as a supporting document in case of name & address mismatch.

PAN Card of Company:

Copy of PAN card is required

Checks:

Name associated with the PAN should match with "Business Name"
Image of pan card should be clear.
Self-attested photocopied documents are acceptable

Bank Account Details:

Cancelled Cheque / Bank Attested Letter/ Bank Passbook, Account statement signed and stamped by Bank.

Checks:

Business Name name and Account number and IFSC Code should be printed on cheque/ Bank Passbook, Account statement. If not, then bank Attested Letter is required on letter head of company. (Click here to download the format)
Only Current bank accounts are acceptable. Pls do not upload savings bank account
Bank account holder name should match with the Legal name

GST Document:

GST Certificate, Provisional GST Certificate, Email Acknowledgement or Declaration of GST Non- Enrollment (Click here to download Declaration format)

Checks:

Enrollment number / GSTIN should be clearly visible
Company / Trade name and business address should be visible
Trade Name should match with Registered Business Name
Declaration should be on company's letter-head with authorized signatory's sign and company's stamp
GSTIN should be active on GST portal (www.gst.gov.in)

Board Resolution/ Declaration of Authorized Signatory/ Declaration of Directors:

(Click here to download the format)

Checks:

Declaration should be on Company Letter.
Should be stamped and signed by two Directors or Company Secretary.

Details of Authorized Signatory and Directors

Authorised Signatory PAN
Authorised Signatory KYC
- Aadhaar Card
- Passport
Director Identification Number

LOB declaration(Only applicable for merchants with no App or Website)

Checks for LOB declaration:

Mentioned business name on LOB declaration should match with business name mentioned in RC document.
Signed & Stamped by proprietor/ authorized signatory.
Date should be mentioned

Central/State government approved trade licenses are required to onboard merchants dealing in Liquor/Fertilizers/Pesticides/Fireworks.

Company Proof:

Registration Certificate

PAN Card of Company:

Copy of PAN card is required

Checks:

Name associated with the PAN should match with "Business Name"
Image of pan card should be clear.
Self-attested photocopied documents are acceptable

Bank Account Details:

Cancelled Cheque / Bank Attested Letter/ Bank Passbook, Account statement signed and stamped by Bank.

Checks:

Business Name name and Account number and IFSC Code should be printed on cheque/ Bank Passbook, Account statement. If not, then bank Attested Letter is required on letter head of company. (Click here to download the format)
Only Current bank accounts are acceptable. Pls do not upload savings bank account
Bank account holder name should match with the Legal name

GST Document:

GST Certificate, Provisional GST Certificate, Email Acknowledgement or Declaration of GST Non- Enrollment (Click here to download Declaration format)

Checks:

Enrollment number / GSTIN should be clearly visible
Company / Trade name and business address should be visible
Trade Name should match with Registered Business Name
Declaration should be on company's letter-head with authorized signatory's sign and company's stamp
GSTIN should be active on GST portal (www.gst.gov.in)

Details of Authorized Signatory and Directors

Authorised Signatory PAN
Authorised Signatory KYC
- Aadhaar Card
- Passport

LOB declaration(Only applicable for merchants with no App or Website)

Checks for LOB declaration:

Mentioned business name on LOB declaration should match with business name mentioned in RC document.
Signed & Stamped by proprietor/ authorized signatory.
Date should be mentioned

PAN Card of Company:

Copy of PAN card is required

Checks:

Name associated with the PAN should match with "Business Name"
Image of pan card should be clear.
Self-attested photocopied documents are acceptable

Bank Account Details:

Cancelled Cheque / Bank Attested Letter/ Bank Passbook, Account statement signed and stamped by Bank.

Checks:

Business Name name and Account number and IFSC Code should be printed on cheque/ Bank Passbook, Account statement. If not, then bank Attested Letter is required on letter head of company. (Click here to download the format)
Only Current bank accounts are acceptable. Pls do not upload savings bank account
Bank account holder name should match with the Legal name

GST Document:

GST Certificate, Provisional GST Certificate, Email Acknowledgement or Declaration of GST Non- Enrollment (Click here to download Declaration format)

Checks:

Enrollment number / GSTIN should be clearly visible
Company / Trade name and business address should be visible
Trade Name should match with Registered Business Name
Declaration should be on company's letter-head with authorized signatory's sign and company's stamp
GSTIN should be active on GST portal (www.gst.gov.in)

Details of Authorized Signatory and Directors

Authorised Signatory PAN
Authorised Signatory KYC
- Aadhaar Card
- Passport

LOB declaration(Only applicable for merchants with no App or Website)

Checks for LOB declaration:

Mentioned business name on LOB declaration should match with business name mentioned in RC document.
Signed & Stamped by proprietor/ authorized signatory.
Date should be mentioned

PAN Card of Company:

Copy of PAN card is required

Checks:

Name associated with the PAN should match with "Business Name"
Image of pan card should be clear.
Self-attested photocopied documents are acceptable

Bank Account Details:

Cancelled Cheque / Bank Attested Letter/ Bank Passbook, Account statement signed and stamped by Bank.

Checks:

Business Name name and Account number and IFSC Code should be printed on cheque/ Bank Passbook, Account statement. If not, then bank Attested Letter is required on letter head of company. (Click here to download the format)
Only Current bank accounts are acceptable. Pls do not upload savings bank account
Bank account holder name should match with the Legal name

GST Document:

GST Certificate, Provisional GST Certificate, Email Acknowledgement or Declaration of GST Non- Enrollment (Click here to download Declaration format)

Checks:

Enrollment number / GSTIN should be clearly visible
Company / Trade name and business address should be visible
Trade Name should match with Registered Business Name
Declaration should be on company's letter-head with authorized signatory's sign and company's stamp
GSTIN should be active on GST portal (www.gst.gov.in)

Details of Authorized Signatory and Directors

Authorised Signatory PAN
Authorised Signatory KYC
- Aadhaar Card
- Passport

LOB declaration(Only applicable for merchants with no App or Website)

Checks for LOB declaration:

Mentioned business name on LOB declaration should match with business name mentioned in RC document.
Signed & Stamped by proprietor/ authorized signatory.
Date should be mentioned

Company Proof:

HUF Deed/Registration Certificate

Checks:

Deed should include the Legal name of the company & address
It should be on stamp paper stating names of karta & co-parceners(members)

PAN Card of Company:

Copy of PAN card is required for HUF

Checks:

HUF should be mentioned on pan card or HUF should be identified from Pan number.
Image of pan card should be clear.
Self-attested photocopied documents are acceptable

Bank Account Details:

Cancelled Cheque / Bank Attested Letter/ Bank Passbook, Account statement signed and stamped by Bank.

Checks:

Business Name/HUF Name and Account number and IFSC Code should be printed on cheque/ Bank Passbook, Account statement. If not, then bank Attested Letter is required on letter head of company.(Click here to download the format)
Only Current bank accounts are acceptable. Pls do not upload savings bank account
Bank account holder name should match with the Legal name

GST Document:

GST Certificate, Declaration of GST Non- Enrollment (Click here to download Declaration template)

Checks:

Enrollment number / GSTIN should be clearly visible
Company / Trade name and business address should be visible
Trade Name should match with Registered Business Name
Declaration should be on company's letter-head with authorized signatory's sign and company's stamp
GSTIN should be active on GST portal (www.gst.gov.in)

Declaration of Authorized Signatory:

(Click here to download the format)

Checks:

Declaration should be on Company Letter.
Should be stamped and signed by Karta & any coparceners

Details of Authorized Signatory and Directors

Authorised Signatory PAN
Authorised Signatory KYC
- Aadhaar Card
- Passport
Director Identification Number

LOB declaration(Only applicable for merchants with no App or Website)

Checks for LOB declaration:

Mentioned business name on LOB declaration should match with business name mentioned in RC document.
Signed & Stamped by authorized signatory.
Date should be mentioned

Central/State government approved trade licenses are required to onboard merchants dealing in Liquor/Fertilizers/Pesticides/Fireworks.

Standard guidelines to be followed for every document:

Documents uploaded should be clear and valid
Documents should be less than 2 MB in size
Supported format of documents are jpg, png, PDF
Photo should be taken from front and information should be clearly visible
Documents should not be handwritten

Please refer the sample images for reference